Terms and conditions
These terms are subject to change at any time!
Customer Rights and Responsibilities:
- The customer is responsible for all activities made from his user account, including account security and any information submitted to SIA FHM.
- Customers are not allowed to share their private account data (login/password) with any 3rd parties.
- It is prohibited to carry out any actions against system's safety. In case of any law breaking, SIA FHM reserves the right to stop provision of services unilaterally without prior warning and explanation.
- The customer has the right to cancel the order at any stage, including 14 days period after the order is received. For more information read the Rights of cancelation.
- The user has the right to choose the most convenient way of payment. For more information visit section Payment methods.
All prices are in EUR including VAT.
Products with special prices on our website are specifically labeled.
Images and colors of the products displayed in the www.fhmgroup.eu online store may differ slightly from the product offered.
Customer complaints about products and provided services are handled according to Consumer Rights Protection Law.
By placing an order, the user agrees that the processing of the submitted data is performed by SIA FHM, Bukultu street 11, Riga, Latvia in accordance with the Personal Data Protection Law.
- SIA FHM undertakes to ensure the receipt of the goods in due time and in accordance with the description of the products and services.
- In accordance with Article 52 of European Parliament and Council Directive 2011/83/ES "In the context of sales contracts, the delivery of goods can take place in various ways, either immediately or at a later date. If the parties have not agreed on a specific delivery date, the trader should deliver the goods as soon as possible, but in any event not later than 30 days from the day of the conclusion of the contract.
For more information visit section Shipping terms. Delivery and payment.
In case of any questions contact us – Contacts.
By using the SIA FHM online store you confirm that these rules are understandable and you are committed to follow them.