Privacy policy

The manager for the processing of personal data is SIA FHM reg. No. 40203243218, legal address: Bukultu street 11, Riga, LV-1005, telephone +371 20118558, e-mail: info@fhmgroup.eu, web page: https://www.fhmgroup.eu/ 

Processor - is SIA FHM, reg. No. 40203243218, legal address: Bukultu street 11, Riga, LV-1005, following the instructions of fhmgroup.eu and using technical and organizational data protection measures, will process the personal data of the Client in the amount and manner required and allowed by the regulatory acts of the Republic of Latvia and the European Union. Also, other personal data handlers fhmgroup.eu has the right to receive and process personal data of the Client.

2.1 Applicable legal acts: Regulation No. 2016/679 of the European Parliament and of the Council of the European Union “On the protection of individuals when processing personal data and on the free circulation of such data” (dated April 27, 2016).

2.2  The law on the protection of data of individuals.

3.1 The Privacy Policy (hereinafter referred to as the “Policy”) provides information on how fhmgroup.eu collects, processes, stores, shares, deletes and protects the Client’s personal data, thus ensuring that the Client’s personal data are processed lawfully, in good faith and transparent for the customer view. The policy applies to the personal data of the Customer, the processing of any data of an individual and the Customer provided service.

3.2 In case of updating this policy fhmgroup.eu, all changes will be published on the website https://www.fhmgroup.eu/, in the section “Privacy Policy”.

3.3 In order to provide the Client with better and more suitable products and services, as well as to provide, support, protect and improve existing products and services, fhmgroup.eu processes the data collected during the provision of services.

By accessing or using the fhmgroup.eu website, you agree to the terms of the fhmgroup.eu Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

5.1 When you engage in certain activities on this site, such as registering, ordering products, or entering contests, fhmgroup.eu may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, fhmgroup.eu may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

5.2 When you submit personal information to fhmgroup.eu you understand and agree that fhmgroup.eu and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which fhmgroup.eu and its affiliates maintain offices.

5.2.1 https://www.fhmgroup.eu Fhmgroup.eu collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Fhmgroup.eu also uses information that you provide as part of our effort to keep you informed about special offers, and other fhmgroup.eu products and services. 

5.2.2 Fhmgroup.eu recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to fhmgroup.eu to be used to inform you of other products and special offers from fhmgroup.eu, and you indicate this preference when you provide the information to us, we will honor your preference. In addition, fhmgroup.eu may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want the information you provide to fhmgroup.eu to be shared with other companies, and you indicate this preference when you provide the information to us, we will honor your preference.

5.2.3 Your personal information is password-protected to prevent unauthorized access to it. We recommend that you do not divulge your password to anyone.

6.1 Fhmgroup.eu processes personal data in order to provide high-quality, timely and convenient service for the Client:

• to manage the relations of the Client (incl. remote), ensuring the conclusion and implementation of the Contracts, as well as the implementation of related processes;
  
• to consider complaints from the Client and provide support (including technical) in connection with the services provided;
  
• to inform the Client about the products and services.
  

6.2 Fhmgroup.eu processes personal data in order to promote the development of the industry and offer new services to Clients, including:

• to develop and offer new products;
  
• for the analysis of the market and the development of the business model, the statistical data of fhmgroup.eu Clients is processed.
  

6.3 Fhmgroup.eu processes personal data to form and support the internal processes of Fhmgroup.eu ensure workflow and other internal processes (for example, archiving contracts and other documents) to the extent necessary and sufficient for this.

6.4 After obtaining the free and explicit consent from the Client, fhmgroup.eu has the right to process the data in the following and other purposes:

6.5 to increase the recognition of fhmgroup.eu in the market by sending customers good wishes, providing bonuses, organizing a survey to improve existing products and services, as well as developing new products.

7.1 When you visit fhmgroup.eu, you can surf the site anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use “cookies” to track your visit. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

7.2 You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of our site if cookies are disabled.

7.3 How does fhmgroup.eu protect visitor information? https://www.fhmgroup.eu will retain copies of the information provided when you register on the website, order any products from the site and enter into any competitions. Fhmgroup.eu implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorized access rights to such information. All sensitive and credit card information supplied by any visitor to us is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. When you are asked to enter any personal details or credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock. SSL ensures that the information being sent is secure. Your card number will be encrypted and replaced by a unique transaction reference number. Fhmgroup.eu uses online bank secure servers and does not hold any customer card details on any fhmgroup.eu server at any time. To remove any name and address details please send request email to info@fhmgroup.eu.

Fhmgroup.eu realizes and understands that many children will visit fhmgroup.eu websites but encourages all persons under 13 to consult with their parents or legal guardian before submitting any information to this web site and indeed any other web site. However, fhmgroup.eu believes that ultimately it is the responsibility of parents or legal guardian to supervise children when online and recommend that parental control tools be put in place. No information collected from anyone under the age of 18 will be used for any marketing or promotional purposes whatever as is stated when you register for competitions or promotions. Although anyone under the age of 13 is able to participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process. Any publication of a competition winner’s personal details for visitors under 18 will require parental or legal guardian consent during registration.