Delivery and payment

Delivery to any country in the European Union

We work with DPD and Venipak courier services.

If the order is outside Latvia, Lithuania, Estonia or Poland, then the Venipak courier service forward the parcel to another courier service depending on the country of the recipient.

Delivery Options

Delivery by courier

Delivery for all orders is FREE OF CHARGE in Latvia, Lithuania, Estonia, Poland.

Delivery of clothing is FREE OF CHARGE to all European Union countries.

Delivery of tents and camping furniture to European Union countries except Latvia, Lithuania, Estonia and Poland according to Venipak courier service tariffs. To find out the cost, please contact us by web assistant or by email info@fhmgroup.eu or by phone 20118558 (whatsapp also available).

DPD Parcel Network

Costs: FREE OF CHARGE.

DPD Parcel network Latvia, Lithuania, Estonia.
Delivery time 1 - 3 working days, from payment confirmation.

Pickup in FHM Group Store

Cost: FREE OF CHARGE.
Location: FHM Group store premises Bukultu Street 11, Riga, Latvia.
Working hours: 09:00 - 19:00, weekends – closed.

Delivery is carried out only to the countries of the European Union

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Netherlands
Luxembourg
Germany
Portugal
Romania
Slovakia
Slovenia
Sweden
Hungary
Italy
Finland
Greece
Spain
Poland
Latvia
Lithuania
Estonia

Additional information

Average delivery time to Baltic countries and Poland is from 1 to 3 days. Delivery to other European countries 4-7 days.

Cost of tent or camping furniture delivery outside the Baltic countries is calculated based on the rates of the Venipak courier service, which depends on weight and distance. To clarify the cost, please contact us through the web assistant or by e-mail info@fhmgroup.eu or by phone +371 20118558 (whatsapp is also available).

After you make an order you receive a tracking number to the email address you provided, which allows to track your order.

Payment

Payments for the goods can be made by credit card payments. All credit card payments processed by Paysera www.paysera.com

Paysera

All payments processed by Secure Socket Layer (SSL) technology. This technology allows you to ensure complete safety of data when you buy on the Internet.

Payment for the goods can be made by transferring funds to the bank account of SIA FHM, based on a prepared invoice. To do this, you add the product in the basket, make a purchase and select payment by invoice option.

After placing the order, we send an invoice to the e-mail address specified in the order. After paying for the order through a bank account, we send your order.

Bank: JSC Citadele
Account number: LV17PARX0023177370001
SWIFT: PARXLV22
Address: Republikas square 2A, Riga, LV-1010, Latvia